We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the finition is not perfect
No smell. I took my father on a wide paw of 45th size. Did not fit the width. Under my 44 just right.
Yes good one
Everything is super, but correctly did that at a size of 42, ordered 43, or else i could not climb, please take this into account...
Come packaged, good product
Made well but very small. Although ordered more by size, according to the table. Who does not have a wide leg, or take with a large margin.
Excellent shoes, comfortable and light.
The shoes came quickly. Ordered 5.05, sent 07.05 received 21.05. My husband really liked. At 43 russian ordered 11 size. In the length came well, but a little narrow (i think carried) said that in half an hour i did not feel them on my feet. Very soft and light. Thank you. Seller recommend
Slightly small. I should have taken 45. Excellent quality though.
Everything is fine. Delivery 15 days to len. area. The product fully corresponds to the description.
very good thanks a lot . Wish you good selling
Very flexible and comfortable. The color is nice and the design is also. I recommend
Soft, well-crafted suuper.
Just because of the absence of the last name of the post, the order did not give and sent back and received back their money well done
Boots are comfortable, light, quality genuine leather. At 46 size ordered according to the table size 12. Excellent on the leg came up. Ideal price-quality option. Item is tracked. I advise you to buy.
Came very quickly, a good store, attentive, comfortable shoes, liked!
Delivery was very fast and the product corresponds in shape and size to the requested one. The only thing is that the color is clearer than it appears in the image which is also not so uncomfortable. Thank you
In kislovodsk delivery 2 weeks. The size approached. Quality is not bad. I hope you smell.
Thank you store!!!! Came just right. Very comfortable shoes, and thanks for the gift!!!! Unfortunately the goods go for a long time, would decide this trifle and so everything is fine
thank you very much item received quickly everything came up perfectly store 5 stars recommend seller.
The order was received-good moccasins, with the size is also fine-in my 43,5 size sat perfectly. The color is brighter than in the photo. The store is attentive, before sending re-specify the size. Delivery is also quite fast. For the summer i recommend.
Everything is fine! Super!
thank You, - good quality and quick work!
Everything is fine, according to the description. The size grid corresponds. The store is well done!
The shoes are excellent, light, comfortable, the size corresponds to the measurement of the foot. Delivery month. The goods were traced. Seller respect!!!!!!
Very nice and the perfect size, recommended.
I received my order today. constantly took the size 8.5 (42), and this time after reading the reviews ordered 9.5 (43)-inside it is written. and it was necessary to be just. it would look like nothing, but it's probably macasins. (very light). the photo looks richer. the atv will go. Respect the goods and the store. Yes, not a lot of narrow shoes.
True, we did not guess a little with the size, a bit too big, but maybe an extra insole is needed. So the shoes are soft, packed well, recommend
quality... maybe good.. on 1-2 months. delivery very fast
The parcel went to kiev 16 days. The quality of the goods from this store, as always, is on top. Packaging is beyond praise. As usual, in the package bydl fen-shui souvenir. I know the seller for a long time, i order not for the first time, i recommend it very much.
Paid the order 30.04.2019 and 13.04.2019 i already received it. It's very fast. The product corresponds to the declared description, the size is very clearly approached. Packed well during transportation did not crumple. I liked the quality, soft and comfortable, today the first time i dressed them, let's see how they will be worn. Thanks to the store for the promptness.
Very good shoes. On our 46-13 th just right. Soft, comfortable! Suitable for those who have a high rise. The store is clever. Always in touch. Definitely i advise both shoes and shop!
Super shoes. Genuine leather. I liked it very much.