We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is just class!
Excellent backpack! Great workmanship, very good divisions, material quality, arrived super fast inside Brazil (MG). Recommend
Shipment dotarła instantly, because in under two days of order. Recommend salesman!
It's all right!
The full and true description of the item.
Very fast delivery, good store, all is ok, recommend
Good and quality backpack. 3 days delivery to moscow.
Backpack of excellent quality
The backpack came quickly, delivery by courier to sq. The quality is good, the fabric is dense, reliable, not huge in size (which is important) and not small, very roomy, i thought it would actually be smaller. The only thing did not put a waterproof cover, although the photo in the reviews saw that it comes with it, well, come on, trifles. In general, all fire!
the product is perfect
Outwardly everything is quality, on the back sits very comfortable. Let's see how it will be worn.
Good quality backpack. Good zippers, seams, convenience, a bunch of pockets. Only shipping one minus-no pre-call about time-just calls in an hour and that's all. Uncomfortable horror
i send you a massage that i order just one bag and not 2 . you steel send me 2. which i dont need.
People! This is a really cool backpack! Just, deep rahmet manufacturer, for such a thing with a capital letter in... just no words .... Quality-super! Chinese citizens, well, it's just a top pilot! Seller special thanks... Son 17 years old... Happy as an elephant... And i'm happy for him!
Too small!
Ok
Great backpack! Externally small, but very roomy. Functional and practical. Packed was good. Suitable for every day in the office. The external connector under the usb cable from charging falls out of the socket, it is rare to insert in place. Purchase is absolutely satisfied!
My gray one purchased 2y ago is getting soiled, so ordered this backpack again. Item as good as I expected. Thank you.
ok
A neat good backpack, i go to work with him, everything suits. Delivered to moscow in 3 days.
fine
Exceptional quality for the price.
Awesome backpack, colleagues fled to look and twist in their hands.
Certo good
The goods came quickly and without problems. There were a couple mud stains inside.
A good backpack is very comfortable, well made, but not enough, on a trip with it will not go, clothes hold a minimum, side pockets are useless, the bottle does not moisture as shown in the photo. Sorry there is no such under 17 laptop.
Liked
Good backpack for good technique
Delivery is very fast to the apartment. Backpack quality.
Amazing bag! All's well.
Quite yelloq
Ruyutuk to krasnodar has reached the day for 3, the quality is good, while everyone is happy.
Ordered on tuesday, on friday the courier was ready to bring. quality is super. My lenovo 330 is the ideal densely came in. The outer pockets are spacious, the e-book climbs. On the fastener straps there is a whistle!!! Straight what i wanted. i recommend.
fast arrived
The quality is super, the design is super, the company trust to all 100