We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Delivery two weeks to the moscow region. Bag quality, husband is happy!!!
Beautiful, very satisfied product even more beautiful than picture! IS large, capacious and very equipped inside it. Excellent for school or work. Arrived in Italy in its perfect packaging in 23 GG. Seller gentilissimo has immediately shipped. 5 stars well deserve. TIPTOEGIRLS STORE top store
Very fast delivery, super contact sprzedajacym.
Lovely bag! Sewn everything qualitatively and neatly! There's no smell! Threads do not stick out! i recommend the store to everyone! Fast sent! Delivery in m.o. 15 days! Packing package and pouches! Track number is tracked! Seller 5 +++
good and fast service. The shipment arrived within 14 days
Good Quality, slightly smaller than suspected. Otherwise I. O.
beautiful bag
Fast delivery 9 days to israel thanks for looking i will order a class!!
thank you
Great bag! Packed perfectly! I drove to moscow very quickly! I recommend
Delivered in 9 days to israel. The bag is excellent. I order the 2nd time. Very high quality made. Roomy, looks compact. Many offices.
Perfect
It's a little small but i was warned d is from the beginning, very good material and good quality cost benefit.
Ok !
Excellent
The goods did not come to prague, but the money was returned thanks and on the volume. the store claimed that the goods went to the czech republic. Maybe so, but i did not receive the goods, sad.
Nice bag fast delivery, top store.
Perfect. Thank you!
quality is good.. love it
Delivery is super, nine days. The material is dense, the zippers work. I'm happy. Thank you.
Excellent bag, came for 2 weeks, roomy
Recommended product 100%, super fast shipping, arrive in less than 3 weeks to peru.
Thank you, good bag, delivered quickly to szfo,
very nice
Great bag!