| Shoe Size | Heel to Toe (cm / inch) |
| 5 | 22.5 / 8.86 |
| 5.5 | 23 / 9.06 |
| 6 | 23.5 / 9.25 |
| 6.5 | 24 / 9.45 |
| 7 | 24.5 / 9.65 |
| 7.5 | 25 / 9.84 |
| 8 | 25.5 / 10.04 |
| 8.5 | 26.5 / 10.43 |
| 9.5 | 27 / 10.63 |
| 10 | 27.5 / 10.83 |
| 11 | 28.5 / 11.22 |
| 12 | 29 / 11.42 |
| 13 | 29.5 / 11.61 |
| 14 | 30.5 / 12.01 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Krosy came, the quality is good, as in the photo. But ordered the size 39, and came 42 had to give to his brother
Sneakers super, comfortable, light, delivery 20 days to kazan, size 8.5, the size of the insole is 27 cm, but the stinking eyes cut))
Everything ok! Fast delivery
very nice
GOODS OK---THANK YOU
Delivery on schedule, i liked them very much
Went long. There is a smell unpleasant. I'll try to erode the smell and then dress.
All and well except that the smell of the product
Bommmm… Excellent store Top… Exactly as the description
Not bad beauties. Look good too. Size 8 clearly on our russian 40
Cool sneakers
good
Almost guessed with the size, more were
Zkazala 43, sent 44, they are huge!!!
The wrong model came
My grandson loved them.
great shoes
Ok
Excellent product, very light. Recommend this store.
Ordered sneakers to her husband, according to the table 27,5 cm is 45 size, and ordered when came, turned out to be great, measured the insole 29 cm, wrote to the store and he immediately answered, asked not to open the dispute, said that he will send a new pair of the right size 43 size, today they took the sneakers from the mail, The size approached and the quality of the 2nd pair came even better, the first was a little glue, the 2nd clean, the only on both pairs there is a strong smell, i hope to fade... Thanks to the seller for the honesty, i recommend
The size approached the perfect smell from them is not present
Well arrived perfect quality one more number big anyway fits my feet
Věry good
For the price they are well a little smaller than tennis of the same measure
Very beautiful, but bigger than me.
Strongly stinks
My feet is 42. I have ordered 42 size and it fit perfect! Comfortable and good looking. It took about 3 weeks to deliver to Lithuania! Nice.
Disappointed because on one of the shoes the logo was glued upside down and suddenly impossible to go out on the street like that, too ridiculous. And after long one-way discussions, it was finally gentletoday.com who solved the problem and I was refunded 2 €
Great quality
Everything is perfect.