Verified by shoppers
Product always receives high satisfaction ratings from our customers









·   Items are shipped via China Post Air Mail, reach most of the countries within 15 to 25 business days.

·   If you can’t wait for that long time,please choose other shipping ways,like EPACKET or DHL.

·   Brazil Buyers: The promise delivery date is 100 days. Because Brazil’s customs is often in strike,sometimes 
packages would stopped for a long time.


·   We accept the following payment methods: Cridet Card; Moneybooker;T/T;Western Union;Visa. 

·   All major credit cards are accepted through secure payment processor ESCROW.

Warranty and Guarantee:

·   If you are not satisfied when you receive your item, please return it within 7 days for a replacement or money back. Please contact     me before you return it. 

·   Customer satisfaction is very important to us. If you are satisfied with the items you ordered, please leave a POSITIVE   FEEDBACK with 5 stars. We will appreciate it very much.If you are not satisfied with the items you ordered,please contact us before leaving negative feedback. we will try our best to resolve any dispute.

Return & Exchange:

·   We are not responsible for any custom duty or import tax.

·    If for any reason you are not satisfied, you may return the item to us under the original condition within 7 days of receipt for a refund or an exchange. Before return the item, please contact us for the detailed return exchange instruction. We will refund you after receiving the returned items. Buyer will pay for the shipping cost for returning the items.

·   If your item inside the parcel was broken or stolen obviously when you receive. Dispute?? NO,it is not good solution.Contact us and show us the photos about problem.


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Gentle Today (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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17 Nov 2019

Very nice.

26 Oct 2019

It came to perfection. The order is adjusted to 100% to the purchased

5 Oct 2019

Excellent product, quality at the highest level!!!

17 Sep 2019


11 Sep 2019

Lovely product

4 Sep 2019

Very nice

3 Sep 2019

All good. Thank you

30 Aug 2019

Received your good product with fast shipping. Pleasure to buy from your store.

26 Aug 2019

Cool glasses

5 Aug 2019

I order from this producer not the first time as always all super fast delivery of the goods corresponds to the description for all hundred

25 Jul 2019

Glasses are good, but without a cover i think they should not be worn. Flimsy.

1 Jul 2019

Quality product

30 Jun 2019

Good glasses i'm happy.

17 Jun 2019

Thank you.

29 May 2019


14 May 2019

The glasses are good for their money, but they did not fit me very narrow

6 May 2019

Thank you!

6 May 2019

All superrr

30 Apr 2019

14 days before moscow, the track was fully monitored the quality of the products is normal, its money is not worth more! Glasses will fit only on a thin face!!! Those who are picky to quality see more expensive glasses and read reviews!!! Good luck to all!!! Delivery is fast, thanks to the store!!!

30 Apr 2019

thanks fast shiping

29 Apr 2019


29 Apr 2019

The glasses work, the build quality without comments, but with the size did not guess. On a large face are not enough. Be careful!, the glasses will only suit the walking.

23 Apr 2019

Got everything intact, satisfied

17 Apr 2019

I'm very satisfied

17 Apr 2019

Glasses gawno on the first day broke

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