Verified by shoppers
Product always receives high satisfaction ratings from our customers
  • Item Type: Backpack
  • Material: Nylon, Polyester
  • Size: 27 x 16 x 43.5 cm, 31 x 19 x 46 cm, 37 x 22 x 50 cm
  • Capacity: 40 L
  • Additional Function: USB
  • Color: 6 Colors
  • Features: Travel Accessories, Bags, Backpack, USB, Rechargeable

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Gentle Today (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://gentletoday.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(68)
4 stars
(2)
3 stars
(0)
2 stars
(0)
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Write a Review
Customer
27 Jun 2019

I order the second backpack. Excellent quality, fast delivery-about 2 weeks. The color is different from the picture, my photo is different from the real color, but it's even better. The store is the best! As a gift put a mouse pad. In the sock is beautiful, in the big rain does not get wet contents. The truth did not understand how the usb works.

A***n
25 Jun 2019

7 days to the door of the apartment by courier in novosibirsk-sending from moscow. And all this is included in the price. Ordered a backpack 17 inches model a with suker. There were doubts about the size. But my asus 17 "flew into it with a huge margin. Quality is definitely not china-chinese. I'll drag on business trips, let's see how long it will last. The locks seem flimsy. In general, the price-quality ratio is very good. As a gift put a rug.

U***r
25 Jun 2019

The order was sent the next day, drove for two weeks. Delivered to the door. Backpack of good quality, sewn neatly, threads do not stick out. No extraneous odors, lightning goes well. Two compartments: one for a laptop, the second is just for things, it has many internal pockets. Chose for short-term trips, in general the size is just the most.

Y***e
24 Jun 2019

Not the first backpack from this store. There is the same 17 "for several years, while almost intact. In general, .. satisfied. From russia to moscow 6 days.

Р***в
24 Jun 2019

The bag is chic and high-quality, the threads do not stick out, delivery to the krasnodar territory 12 days, there is no sucker for the phone on the strap as in the photo, but the bag still really like so five stars!!!

R***p
23 Jun 2019

The backpack is roomy, with many pockets and is well suited for flights, falls under the size of hand luggage. Delivered by courier very quickly.

A***a
22 Jun 2019

Everything is fine! Delivered by courier directly home!! Quality is excellent. As a gift put a mouse pad is also of excellent quality. There is a small smell of a new thing, but should quickly fade. Just huge!!!! For constant socks, it is better to choose the average size.

Customer
19 Jun 2019

i'm very happy... thanks store

V***u
19 Jun 2019

Delivery to england 9 days. Thank you for the mouse pad, nice surprise. The backpack is super, it's already the second, the first bought 2 years ago, used every day to work and all hiking to the store for food, as well as several times as hand luggage. On the last photo you can see an old backpack, worn out for two years, but still in normal condition, i will leave for fishing and hiking in nature. I recommend the product and the store.

R***h
18 Jun 2019

quality awesome. fast delivery

A***n
17 Jun 2019

The backpack came in time. Bought under the moto helmet, fits. This money is worth it. Rug as a gift as promised put.

A***v
15 Jun 2019

Delivered very quickly

A***v
13 Jun 2019

Delivery in mo within 5 days. The backpack is excellent, the quality is at a height, i recommend it. Seller of prosperity in business)))

E***v
13 Jun 2019

A cool backpack, fully corresponds to the description brought to yekaterinburg for 5 days. I liked that the laptop compartment is isolated from other things, and it tightly envelops the laptop with soft material, in the opinion of this is a good protection. The quality is super well sewn, the material is cool. I can not believe that it costs less than 2 tr.

J***o
12 Jun 2019

Optimal Product arrived perfect recommend enough space and shipping fast.

Y***d
12 Jun 2019

Made an order of the 6th and 12th courier has already brought it to me, ordered the biggest thought will be in the butt of my laptop with dimensions of 46 cm by 32 cm and it turned out that it still balks, but there is no room) overall satisfied, the delivery is fast, the store answers, the quality is good!

F***a
10 Jun 2019

I like it very much, it's good quality and the price is fine, i add my expectations!

G***v
10 Jun 2019

The backpack is good, quality, stitched neatly, firmly in appearance. The size of me, too, pleased. I attach pictures.

A***o
7 Jun 2019

Backpack perfect! Second! Great store! Recommend!

O***k
6 Jun 2019

. I order from the store not the first time this backpack. It was so black. Passed with him for more than 3 years, but killed him with trips for food-lightning went. Now i took the blue color. The backpack is comfortable, dehumidified. The back that fits to the back is soft and with ventilation. I advise everyone

M***n
1 Jun 2019

Delivery to crimea 10 days, russian post. sent immediately after payment. The color is certainly red, but the shade is not as bright as in the photo, for which i reduce the score by one star. Forgive me, the color of the cherry may also not bad, but it is not bright red, as i would like. The quality is excellent, the size is exactly under the macbook pro 13, there is a small stock. Pockets are enough, the material is dense, the backpack keeps the shape, everything is fine. There are plenty of places in the backpack for lunch at work, and under the jacket is light, and under gadgets. In general, almost everyone is happy, i would know that not as bright as in the photo, maybe black would take.

R***o
29 May 2019

Delivery to the door by courier quality at altitude. Recommend. The color is different from the picture. But also not bad. Wife and i are happy

E***a
28 May 2019

I come in good condition and it's good to backpack

B***b
28 May 2019

A good bag, as a gift threw a mouse pad

M***n
28 May 2019

Quality seems not bad. Threads stick out a little. There is no unpleasant smell. As a gift, the store put a mouse pad. In general, i'm happy, let's see what will happen when you wear it.

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Travel Laptop Backpack with USB Charger

70 Reviews
US $71.95
US $118.95
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